How to Receive Money using Alipay ( 如何使用支付宝收款 )

1. Recipient opens the Alipay app, and goes to Transfer → Cross-border remittance

2. Recipient selects Quick remittance, and then selects I am a recipient.

3. Recipient chooses a default receiving method, Alipay account balance or bank account. Recipient can also manage the order of receiving methods.

If the recipient chooses Alipay account balance and receives money into their Alipay balance for the first time, the recipient needs to activate their Alipay account balance by filling in some additional information. Sign the e-contract and grant the permission of to-wallet balance.

If the recipient chooses a bank account and receives money into their bank account for the first time, the recipient needs to link their card with Alipay. Choose a default bank card.

4. After the sender sends money into the recipient’s wallet balance or bank account assigned by the recipient, the recipient can view the remittance history and remittance details.

5. The recipient needs to declare the funding source by going to the I am a recipient page, clicking Declare → Self-declare, and selecting the relevant information from the available options. This can be done via:
   1. SMS: Includes a link to the Quick Collect mini-app
   2. Alipay notification: Appears on the Alipay service notification page.

Please note that the supporting documents must be in JPG or PNG format with a maximum file size of 10MB.

If the recipient comes across a situation where declaration is requested for fund collection, follow these steps to declare:

Additional Information

When you send money to an Alipay recipient, Alipay sometimes needs a bit more information from your recipient to clear your transfer. Here you’ll find about what documents your recipient might need to submit.

Information for your recipient when submitting documents

• Submission tries: Your recipient will have up to 2 chances to submit their documents.
• Document upload window: Your recipient will have 24 hours to upload their documents once prompted by Alipay. It's crucial they meet this deadline, as the order will automatically close and your transfer will be canceled if the window is missed. (A countdown on their Alipay order page will help your recipient track this.)
• The Alipay order page can be reached via the Alipay app:

1. Go to the 我的 (My) section in the Alipay app.
2. Select 账单 (Bill).
3. Document review: Once your recipient has successfully submitted their documents, Alipay will start reviewing them. This typically takes no more than 24 working hours. Your recipient will see the review outcome on their Alipay order details page.
    

What your recipient might need to provide:

• Their sales records from the platform: This could be screenshots of transaction records from e-commerce platforms, or related cross-border trade contracts/agreements, invoices, payment notices, import/export declarations, or tax certificates. Make sure these documents include:

1. Names of both buyer and seller
2. Type of goods
3. Transaction amount

4. Transaction time

    

• Cross-border logistics contract or logistics waybill: The logistics waybill must match the cross-border goods trade. It needs to show:

1. Logistics company name
2. Logistics waybill number
3. Information for both the buyer and seller
4. Item details
5. Transaction amount

1. 收款人打开支付宝应用程序，然后前往转移→跨境汇款

2. 收件人选择快速汇款和，然后选择我是收件人。 

3. 收件人选择默认接收方式，支付宝账户余额 或者 银行账户. 接收者还可以管理接收方式的顺序。

如果收款人选择支付宝账户余额，并首次将款项存入其支付宝账户，则收款人需要填写一些附加信息来激活其支付宝账户余额。签署电子合同并授予钱包余额。
 

如果收款人选择银行账户并首次将钱存入其银行账户，则收款人需要链接他们的卡使用支付宝。选择默认银行卡。

4. 汇款人将款项汇入收款人钱包余额或收款人指定的银行账户后，收款人可以查看汇款历史和汇款详情。

5. 收款人需要前往我是收款人页面，点击去申报→自主申报并从可用选项中选择相关信息。您可以通过以下方式完成：
   1. 短信：包含 Quick Collect 小程序的链接
   2. 支付宝通知：出现在支付宝服务通知页面。

请注意，证明文件必须为 JPG 或 PNG 格式，最大文件大小为 10MB。

收款人如遇领取款项需要申报的情况，请按以下步骤申报：

附加信息

当您向支付宝收款人汇款时，支付宝有时需要收款人提供更多信息才能完成转账。您可以在这里了解收款人可能需要提交哪些文件。
 

收件人提交文件时须知

• 提交尝试：您的收件人最多可以2次机会提交他们的文件。
• 文档上传窗口：您的收件人将拥有24小时一旦支付宝提示，就必须上传文件。务必在此期限内完成，因为如果错过此期限，订单将自动关闭，您的转账也将被取消。（支付宝订单页面上的倒计时功能可以帮助收款人追踪此情况。）
• 通过支付宝App可以进入支付宝订单页面：

1. 前往 我的 (My) 支付宝应用程序中的部分。
2. 选择 账单 (Bill)。
3. 文件审核：收款人成功提交文件后，支付宝将开始审核。审核过程通常不超过 24 个工作小时。收款人将在支付宝订单详情页面看到审核结果。

收件人可能需要提供以下信息：

• 平台销售记录：可以是电商平台交易记录的截图，或相关的跨境贸易合同/协议、发票、付款通知、进出口报关单或税务证明。请确保这些文件包括：

1. 买方和卖方的姓名
2. 商品类型
3. 交易金额
4. 交易时间
    

• 跨境物流合同或物流运单：物流运单必须与跨境货物贸易相符，需显示：

1. 物流公司名称
2. 物流运单号
3. 买卖双方的信息
4. 项目详情
5. 交易金额